If your desired title is not listed in the SLUB catalogue, you can request a copy from other libraries. And this is how it works:

• Search and order in our research portal. Not all media can be borrowed - you can usually get exact information from the catalogue of the respective library.
• Interlibrary loans are mostly free of charge and the delivery time is about 14 days. Printed volumes and up to 20 DIN A4 page copies are free of charge. For 21 pages or more, all are charged at least 10 cents per page. Additional costs for special postage, foreign interlibrary loans etc. are at your expense.
• The processing status of your interlibrary loan orders can be viewed in your user account. You will be notified when your order is ready for you.
• You can obtain your interlibrary loan media at the circulation desk by presenting your user card. Extensions are possible in agreement with the lending library and can be requested by you in your user account from three days before the expiry of the loan period - a maximum of once per item.

Works published abroad that are not available in German libraries can be ordered via the International Interlibrary Loan system (ILV).

1. To do this, first search as usual in the search portal for the desired title.
2. If you do not get a hit there, use the Free entry form to request an international interlibrary loan.
3. If our subsequent search shows that the title you are looking for is not actually available in Germany, we will ask you whether you would like to place an international order for a fee.
4. You confirm the foreign interlibrary loan with costs and we place your order. Only when this has been successful will we enter the actual costs in your fee account.
5. Books are generally only made available for on-site use.

Do you belong to a library outside Germany and would like to order media from the SLUB via interlibrary loan? We also lend parts of our holdings to foreign libraries or make copies of them.

This is how it works

• Please send us your enquiry using the order form, stating an order number and your full delivery address.
• Please use IFLA vouchers as a means of payment.
  or libraries from other EU countries, we charge 3 IFLA vouchers per book loan and 0.5 IFLA vouchers per 50 pages of copies.
  For libraries from non-EU countries, the cost of a book loan is 5 IFLA vouchers and 0.5 IFLA vouchers per 50 pages of copies.
• Please send the vouchers to our postal address when returning the books or after receiving the copies
• Books are generally only made available for on-site use.

Subito is a delivery service provided by libraries for a fee. After registering, you can research and order essays and books online via subito. Delivery is made directly to the contact details you have provided by e-mail or post.

• Processing time: 72 hours
• Rush order: 24 hours
• Costs: from 5 euros.

The TU delivery service is the in-house document delivery service for employees of the TU Dresden with their own user account. Journal articles and partial copies from books (approx. 10 percent of the work) can be ordered from our holdings, but not complete works for copyright reasons. For this service we charge a fee of 6,00 € per document. You can view your fees in your user account.

In the SLUB catalogue, the reference to the ordering option within the framework of the TU delivery service is only displayed individually after user login.

Not delivered:

• Articles from journals that are already available in full text in the online version.
• Articles/book chapters from books or journals published before 1850 (Please contact the Dresden Digitisation Centre in these cases!).

Delivery is usually made within 72 hours by e-mail as a PDF file. If you have problems opening the file, you will receive a link to the FTP server by e-mail.

This is how it works

• First log in to your user account.
• Search for the journal or book title.
• Select a copy for which the "TU" symbol indicates that it can be ordered via the TU delivery service.
• Order using the order function displayed by the copy. You will be directed to a partially completed order form, which you should complete with the exact item details. You can then submit your order.
• If delivery is not possible, you will receive a message by e-mail.
• Complaints must be made within ten days of the end of the processing time.

Tel.: +49 351 4677-430 E-mail: fernleihe@slub-dresden.de

• First log in to your SLUB account.
• Search for the journal or book title.
• Select a copy for which the symbol "TU" indicates that it can be ordered via the TU delivery service.
• Order using the order function displayed by the copy. You will be directed to a partially completed order form, which you should complete with the exact item details. You can then submit your order.
• If delivery is not possible, you will receive a message by e-mail.
• Complaints must be made within ten days of the end of the processing time.

Contact: Grit Reinhold Tel.: +49 351 4677-430 E-mail: fernleihe@slub-dresden.de